We understand that travel plans can change. Our Refund Policy is designed to ensure transparency and fairness for all our customers.
1. Advance Payment
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To confirm any booking, a 25% advance payment of the total fare is mandatory.
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This amount guarantees vehicle and driver availability for your selected date and route.
2. Refund Eligibility
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Refunds will be processed within 10 working days from the date of cancellation.
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Refunds will be made through the original payment mode used during booking.
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For cancellations made less than 24 hours before the trip, the advance payment will not be refunded.
3. Non-Refundable Cases
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“No-show” or failure to board at the pickup time.
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Trips shortened or cancelled after commencement.
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Force majeure events (natural disasters, strikes, etc.) are beyond our control.
4. Refund Request Procedure
To request a refund, please contact our support team with your booking ID and payment details:
📧 support@bookmyrideindia.com
📞 +91-85719 29766
5. Important Note
Refund timelines depend on your payment provider’s policies. While we initiate refunds within 10 days, the amount may take additional time to reflect in your account.